Petree Fully Automatic Intelligent Cat Litter Box With App Control

Q: Can I control the litter box remotely through the app? A: Yes, the litter box is equipped with a user-friendly app that allows you to control various functions remotely. You can monitor the status, adjust settings, and receive notifications about the litter box, providing convenience and peace of mind even when you're away from home.

Q: How can I encourage my cat to use the new litter box if it's hesitant? A: To help your cat adjust, place the device next to the old litter box for a period of time. You can also add some of the old litter, which has the cat's scent, into the new litter box. The familiar smell will aid in a faster adaptation.

Q: Will it eliminate odor effectively? A: The automatic operation ensures the disappearance of unpleasant odors. The deodorizing box continuously breaks down odors, while the botanical essential oils provide antibacterial properties and emit a refreshing scent. You'll be amazed at how odor-free it is!

Q: I have three cats, and it's a multi-cat household. Is it suitable for us? A: Absolutely! The litter box has a bin storage capacity of 6L and can accommodate a maximum of 4.5L of cat litter. With dimensions of 52cm X 52cm X 64cm (22.8'' X 22.8'' X 25.2''), it provides ample space, making it perfect for multi-cat households.

Q: Why does the rotation of the cat litter box suddenly stop during operation? A: The equipment's sensors enter a monitoring state upon startup. If an object approaches or enters the cat litter box, the sensors detect it and immediately halt the rotation. The equipment will resume operation once the safety time has passed.

Q: The indicator light and app shows that collection bin is full, even though it's not. What could be the issue? A: The sensors at the top detect if the collection bin is full. Check if there is anything obstructing the sensors, such as a raised edge of the garbage bag or bin. Remove the obstructing object and try again.

Q: Is it safe for cats to enter the cat litter box while it's rotating?

A: Yes, it is safe for cats to enter the cat litter box while it's rotating. If a cat enters the litter box during rotation, the monitoring sensor will be triggered and the rotation will be stopped to ensure the cat's safety. The device will resume operation shortly after the cat leaves the litter box.

Q: Will cat litter stick to the machine and be difficult to clean?

A: The system is set to scoop the litter 3 minutes after your cat uses it. However, each cat's behavior may vary. To prevent any issues with unclumped waste, we recommend setting it to 10-30 minutes to allow the litter to solidify before scooping. This will make cleaning the machine easier and prevent litter from sticking.

Q: Will this litter box be noisy during operation? Will it scare my cat? A: Not at all! It operates silently, with a noise level below 40dB, ensuring a quiet and undisturbed environment for you and your cat. You can even set it to the "Do Not Disturb" mode at night for added peace of mind.

Q: Is it easy to disassemble and clean? A: Yes, the newly upgraded design makes it extremely easy to disassemble and clean.

Q: Can I use any type of cat litter with this litter box? A: Yes, the cat litter box is designed to be compatible with various types of cat litter, including clumping, non-clumping, and crystal litter. You have the flexibility to choose the litter that works best for your cats' preferences and needs.

Q: How long does the self-cleaning process take? A: The duration of the self-cleaning process may vary depending on factors such as the number of cats using the litter box and the amount of waste. Generally, the process completes within a few minutes, ensuring prompt removal of waste and maintaining a clean litter box for your cats.

Q: Does the litter box require any special maintenance? A: The litter box requires regular maintenance, which includes cleaning the interior surfaces and components. Detailed instructions on how to clean and maintain the litter box can be found in the user manual provided with the product.

Q: What is included in the package? A: The package includes:1 Main machine，1 Adapter，1 Collection bin，1 Garbage bag，1 Manual，4 Support leg.